jl111 Privacy Policy: How Your Personal Data Is Collected, Used, and Protected

1. Information We Collect

When you create an account on jl111, we collect personal details including your full name, date of birth, email address, mobile number, and a government-issued identification number for age and identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs to maintain platform security and improve your experience. If you contact our support team, we retain records of those communications to help resolve any follow-up queries efficiently. All information collected is limited to what is genuinely necessary for the operation of the platform and the delivery of our services to Filipino members.

2. How We Use Your Information

Your personal data is used primarily to operate and maintain your jl111 account, process transactions, and deliver the gaming and betting services you have requested. We use identity and age verification data to comply with applicable Philippine regulations and to ensure that only eligible members access the platform. Technical and behavioural data helps us detect and prevent fraud, identify unusual account activity, and protect the integrity of the platform for all members. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or policies — these communications are service-related and are not optional. Where you have opted in, we may also send you information about relevant promotions available on the Promotion page; you can withdraw this consent at any time by contacting jl111 support.

3. Sharing of Personal Information

jl111 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose personal information where required by Philippine law, a court order, or a lawful request from a regulatory or law enforcement authority. In the event of a business restructuring or transfer of ownership, member data may be transferred as part of that process, and affected members will be notified in advance wherever practicable. We will never share your data with any party in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent.

4. How We Keep Your Data Secure

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and the jl111 platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access controls. Our security practices are reviewed regularly to ensure they remain effective against evolving threats. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities as required by law, without undue delay. Members are also responsible for keeping their own login credentials confidential; jl111 will never ask you to share your password via email, chat, or any other channel. If you suspect that your account has been compromised, please contact our support team immediately so that protective action can be taken.

5. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal obligations, resolve disputes, and enforce our agreements. Financial transaction records are kept for the minimum period required under applicable Philippine regulations, which may extend beyond the closure of your account. When personal data is no longer required for any legitimate purpose, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you request the deletion of your account and associated data, we will process that request promptly, subject to any legal retention requirements that prevent immediate deletion. You may submit a data deletion request by contacting jl111 support with your registered account details. We will confirm the outcome of your request within a reasonable timeframe and explain any portions of your data that must be retained for legal reasons.

6. Your Rights as a Member

As a Filipino member of jl111, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request the deletion of your data subject to applicable legal obligations. You also have the right to object to certain types of data processing and to request that we restrict how we use your information while a dispute is being resolved. If you wish to exercise any of these rights, please contact jl111 support with a clear description of your request and your registered account details; we will respond within a reasonable period. Where we process your data on the basis of your consent — such as for promotional communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. We are committed to handling all data rights requests fairly, transparently, and in compliance with Philippine data protection law. If you are not satisfied with how we have handled your request, you have the right to raise a complaint with the relevant Philippine data protection authority.

7. Cookies and Tracking Technologies

jl111 uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used so that we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in and use core features. Analytical cookies help us understand which parts of the platform are most useful to Filipino members, allowing us to prioritise improvements that matter most. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit the functionality available to you. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our use of cookies is reviewed periodically to ensure it remains proportionate and consistent with this Privacy Policy.

8. Changes to This Privacy Policy

jl111 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When material changes are made, we will notify members through a notice on the platform or via the contact details registered to their account, giving reasonable advance notice where possible. The updated policy will be published at this URL and will take effect from the date indicated in the notice. Continued use of the jl111 platform after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always informed about how your personal data is being handled. If you have any questions about this policy or how your data is used, please contact our support team at any time.